Advanced
About Us
Chapmans Angling Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Chapmans Angling Ltd
Company Number: 255818
21-27 Beechway, Ashby, Scunthorpe, North Lincs, DN16 2HF, England
Phone: 0870 920 1123
Fax: 0870 920 1124
Email: sales@chapmansangling.co.uk
All material is © copyright of Glasgow Angling Centre
Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and click the "Add to Cart" button. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.
We accept payments from all major credit cards. If you are shopping from outside the UK, place your order normally and your credit card company will convert the transaction to your own currency automatically.
We would like to make it clear that when a customer makes a purchase online that they are aware that they are agreeing to a legally binding contract.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Any technical problems please do not hesitate to contact us on through any of the methods in the 'Reaching Us' section below.
Shipping And Handling
Small Items (Recorded) £1.99
Medium (£4.50)
Large (£7.50)
Postage is calculated at the most efficient and economical way possible.
Postage for abroad parcels varies depending on the weight and area. Any queries please do not hesitate to call us on 0870 920 1123 or send us an e-mail to sales@chapmansangling.co.uk.
Delivery Schedule
Please Note that on delivery if no one is in to recieve the parcel, then neighbours will be automatically contacted to sign for the delivery. If you do not want this to happen then please e-mail us at sales@chapmansangling.co.uk and let us know any specific details.
24 hour delivery orders is only available by arrangement via email. Orders are normally dispatched within 3-5 working days.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is added. Please note that product prices are displayed inclusive of VAT.
All other orders are VAT free and will automatically be charged the correct price for your country.
Also for International orders postage may vary from quoted price, if this causes concern please e-mail (sales@chapmansangling.co.uk) for accurate postage cost. This will be a temporary measure until our shipping prices are reviewed. We apologise for any inconvenience that this may have caused.
Credit Card Security
The site uses 100% secure encryption techniques for transferring your credit card details during a transaction!
Your credit card will not be charged until your order is ready to be shipped.
Guarantee
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Reaching Us
If you need to reach us on
Telephone: 0870 920 1123
International +44 0870 920 1123
Fax: 0870 920 1124
E-Mail to sales@chapmansangling.co.uk
Or write to us at:
Chapmans Angling Ltd,
21-27 Beechway,
Ashby,
Scunthorpe,
North Lincs,
DN16 2HF,
United Kingdom
Privacy Policy
We do not disclose buyers information to third parties, however we may share the information between our sister companies to further improve our service. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposesData collected by this site is used
to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
Returns Policy
1) Unwanted goods:
If you are not entirely satisfied with the goods, you may return them, provided this is done within 7 working days. The goods must be returned in their original condition. In addition you must pay the cost of return postage & packing.
2) Goods that are damaged on arrival:
Please check the goods on arrival; should any items be damaged, please inform us as soon as is practically possible. The goods should be returned and a replacement will be dispatched or if requested a refund.
3) Faulty goods
Any faulty items should be returned. You will be entitled to a replacement, repair or refund, depending on the circumstances. Please note we are not responsible for wear and tear of items.
THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS
Any complaints or queries that you may have about an order please contact us by any one of our contact details in the 'Reaching Us' section above.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http//www.hmso.gov.uk/si/si2000/20002334.htm
With this being a United Kingdom based e-commerce site, in situations of legal matter the UK law is the applicable law.
EPOS System Information
